QuickBooks Error 1328: Causes and Solutions

Updated: Apr 24, 2023

I. Introduction

II. What is QuickBooks Error 1328?

III. Common Causes of QuickBooks Error 1328

A. Incomplete installation

B. Corrupted software files

C. Issues with the Windows registry

IV. How to Fix QuickBooks Error 1328

A. Run the QuickBooks Install Diagnostic Tool

B. Rename or Delete the QuickBooks Desktop Update Service Folder

C. Perform a Clean Install of QuickBooks

V. How to Prevent QuickBooks Error 1328

VI. Conclusion

Introduction

QuickBooks Error 1328 is a common issue that users face while installing, updating, or repairing the software. This error can occur due to various reasons such as incomplete installation, corrupt software files, or issues with the Windows registry.

To resolve this error, users need to follow specific steps, and we have outlined them below in detail:

Run QuickBooks Install Diagnostic Tool:

The QuickBooks Install Diagnostic Tool can help users identify and resolve issues related to the installation of QuickBooks. To run this tool, users need to follow these steps:

Download the QuickBooks Install Diagnostic Tool from the official Intuit website.
Close all running programs on the system.
Run the downloaded tool and wait for it to complete the scan.
Restart the system and try installing QuickBooks again.

Rename/Delete QuickBooks Desktop Update Service Folder:

Users can try renaming or deleting the QuickBooks Desktop Update Service Folder to resolve the error. To do this, users need to follow these steps:

Press Windows + R key to open the Run dialog box.
Type "services.msc" and press Enter.
Look for QuickBooks Desktop Update Service in the list and right-click on it.
Click on Stop.
Navigate to C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate.
Right-click on the folder and select Rename or Delete.
Try installing QuickBooks again.

Perform a Clean Install of QuickBooks:

If the above steps do not resolve the error, users can perform a clean install of QuickBooks. This involves uninstalling and then reinstalling QuickBooks. To perform a clean install, users need to follow these steps:

Take a backup of all QuickBooks data.
Uninstall QuickBooks using the Control Panel.
Rename/Delete QuickBooks folders from the system.
Reinstall QuickBooks using the installation files.

In conclusion, QuickBooks Error 1328 can be a frustrating issue, but with the right steps, users can resolve it quickly. By following the steps outlined above, users can fix the error and continue using QuickBooks without any problems.

FAQ'S

Q: What is QuickBooks Error 1328?

A: QuickBooks Error 1328 is a common installation error that occurs while updating, repairing, or installing QuickBooks. It can be caused by a variety of factors, such as incomplete installation, corrupted software files, or issues with the Windows registry.

Q: How can I fix QuickBooks Error 1328?

A: There are several methods you can try to resolve QuickBooks Error 1328. First, you can run the QuickBooks Install Diagnostic Tool to identify and resolve any installation-related issues. If that doesn't work, you can try renaming or deleting the QuickBooks Desktop Update Service Folder. Finally, if the error persists, you can perform a clean install of QuickBooks.

Q: What is the QuickBooks Install Diagnostic Tool?

A: The QuickBooks Install Diagnostic Tool is a free tool provided by Intuit to diagnose and fix common installation issues related to QuickBooks. It is designed to identify and resolve issues with the Microsoft components used by QuickBooks, such as .NET Framework, MSXML, and C++.

Q: How do I run the QuickBooks Install Diagnostic Tool?

A: To run the QuickBooks Install Diagnostic Tool, you need to download it from the official Intuit website and save it to your computer. Then, close all running programs and double-click the downloaded file to run the tool. Follow the on-screen prompts to complete the scan, and then restart your computer.

Q: What is a clean install of QuickBooks?

A: A clean install of QuickBooks involves uninstalling the software from your computer, deleting all related files and folders, and then reinstalling it from scratch. This is usually done as a last resort when other troubleshooting methods fail to resolve an issue.

Q: Will performing a clean install of QuickBooks delete my data?

A: Yes, performing a clean install of QuickBooks will delete all your QuickBooks data. Therefore, it is important to take a backup of your data before performing a clean install. You can then restore the data once the clean install is complete.